Terms of service

Updated 9 September 2026. These terms cover the Commerce Insights Google Ads connection service operated by ViralMESH. Contact info@viralmesh.co.uk if you have questions.

Using the service

You must be authorised to administer the OpenCart store and access every Google Ads account you connect. You are responsible for selecting the correct advertising account, report viewers and email recipients. Do not use the service to access or disclose data without the relevant owner’s permission.

Commerce Insights provides reporting features. It does not manage campaigns, budgets, bids, conversion settings or tracking. Google Ads conversion value and OpenCart order totals use different sources and attribution rules and should not be treated as reconciled accounting records.

Google access and disconnection

Google Ads connection is optional. You grant access through Google’s consent screen and may disconnect from Commerce Insights or revoke access through your Google Account. Disconnecting may stop Google Ads sections of reports while leaving OpenCart store reporting available.

Availability and customer responsibilities

Reporting depends on your OpenCart installation, hosting, cron, email configuration, Google services and the permissions available to the connected Google account. Keep your store, administrator accounts, activation credentials and recipient list secure. Review reports before relying on them for commercial decisions.

Acceptable use

You must not attempt to bypass tenant separation, activation controls or access restrictions; interfere with the service; extract another customer’s information; or use the service unlawfully. We may restrict access where reasonably necessary to protect users, the service or comply with law.

Privacy

Our Privacy and Google data notice explains what Google data the service accesses, how it is used and stored, and how to request deletion.

Changes and support

We may update the service and these terms to maintain security, compatibility or compliance. Material changes will be reflected by the updated date on this page. Support is available at info@viralmesh.co.uk.